Xfinity Retail Assistant Store Manager - Concord, CA
Core
Leads retail sales team to deliver exceptional customer service and meet sales objectives while managing store operations and inventory.
Role type
Retail Store Manager
Builds
Retail store operations and sales performance for Comcast/Xfinity
Domain
Telecommunications / Retail
Deliverable
product features
Required skills
Coaching, Change Management, Customer Experience (CX), Problem Solving, Results-Oriented
Preferred skills
Previous Comcast experience
Technologies
N/A
Responsibilities
Coaching retail sales associates to meet sales targets and service metrics; Facilitating onboarding and development of new hires; Maintaining visual merchandising standards and operational functionality of product demos; Partnering with Store Manager to coordinate staffing and resolve customer escalations; Implementing operational procedures to enhance store efficiency and inventory control; Analyzing performance data to identify sales trends and process optimization opportunities.
Seniority
Mid-level, hands-on management