Retail Store Manager
Core
Lead a retail store to achieve sales targets, KPIs, and profitability goals while delivering an exceptional customer experience and managing team performance.
Role type
Retail Store Manager
Builds
Sales performance, customer experience, and operational efficiency for PUMA retail locations
Domain
Retail / Sports Apparel
Required skills
Sales strategy, team leadership, inventory management, loss prevention, business analysis, operational efficiency, customer service, financial acumen, scheduling
Preferred skills
Experience with BI reporting tools, knowledge of retail KPIs (CR, UPT, ATV), ability to manage new store openings/closings
Technologies
POS systems, BI reporting tools
Responsibilities
Achieve or exceed sales, KPIs, and profitability goals; manage team recruitment, training, and performance; engage on sales floor 80% of time; control operational costs and staff scheduling; execute marketing initiatives; manage inventory and shrinkage; ensure compliance with safety and operational standards.
Seniority
Mid-level, hands-on IC