STS Tier 1 Account Manager
Core
Manage relationships with internal and external suppliers to ensure timely processing of purchase orders, invoices, and payments within the Source to Settle (STS) process.
Role type
Tier 1 Account Manager (Shared Services)
Builds
Supplier relationships and STS service delivery
Domain
Finance / Shared Services / Source to Settle
Deliverable
client delivery
Required skills
Supplier relationship management, statement reconciliation, root cause analysis, account planning, data analysis, process compliance, cross-functional collaboration, supplier onboarding support
Preferred skills
General Accounting, Finance, Business Administration
Technologies
SAP Ariba, Microsoft Excel, Microsoft PowerPoint, Microsoft Word, Case Management tools
Responsibilities
Monitor and improve STS SAM metrics, lead stakeholder meetings, complete root cause analyses, coach new colleagues, manage day-to-day supplier communication, prepare and analyze supplier data reports, develop account strategies, support audit requests, identify trends to reduce escalations.
Seniority
Mid-level, hands-on IC
