Business Technology Partner - TW/HK
Core
Deploy, support, and scale digital capabilities in-market by executing local readiness, training, and hyper-care operations.
Role type
Senior Specialist Business Technology Partner (hands-on IC)
Builds
Local activation of digital platforms and AI tools
Domain
Regulated industry digital transformation
Deliverable
product features
Required skills
Business Analysis, Business Process Design, Program Management, Stakeholder Relationship Management, User Acceptance Testing (UAT), Systems Analysis, Data Feeds, Governance Management, Customer Needs Identification, Test Scenarios
Preferred skills
Agile familiarity, AI platform configuration basics, commercial digital platform familiarity
Responsibilities
Coordinate local demand and user stories, execute local activation tasks and readiness checklists, organize and deliver user training and demos, provide first-line hyper-care support and issue triage, monitor adoption signals and escalate risks, ensure local compliance documentation and approvals, collect in-market feedback for continuous improvement
Seniority
Senior, hands-on IC