Senior Specialist, Business Technology Partner (Manager)
Core
Deploy, support, and scale digital capabilities in-market by executing local readiness, training, and hyper-care operations.
Role type
Senior Specialist, Business Technology Partner (Manager)
Builds
Local market activation of digital platforms and AI capabilities
Domain
Commercial digital platforms, CRM, BI dashboards, AI
Deliverable
product features
Required skills
Business Process Design, Business Requirements Analysis, Program Management, Governance Management, IT configuration basics, User training delivery, Issue triage, Stakeholder coordination
Preferred skills
Agile familiarity, Commercial digital platform familiarity
Responsibilities
Coordinate local demand and user stories, execute local activation tasks and readiness checklists, organize and deliver user training and demos, provide first-line hyper-care support and issue triage, monitor adoption and escalate risks, ensure local compliance documentation, collect in-market feedback for playbooks, act as point of contact for local authorities