Senior Specialist , Technology Partnership
Core
Deploy, support, and scale digital capabilities in-market by executing local readiness, training, adoption monitoring, and hyper-care triage.
Role type
Senior Specialist, Technology Partnership (Business Technology Partner)
Builds
Local activation of digital platforms and AI capabilities for end users
Domain
Healthcare technology / Digital transformation
Deliverable
product features
Required skills
Business Analysis, Organizational Readiness, Training Delivery, Stakeholder Relationship Management, User Acceptance Testing (UAT), Process Training, Data Feeds, Governance Management, Program Management, Customer Needs Identification
Preferred skills
Familiarity with commercial digital platforms (CRM, BI dashboards), AI configuration basics, Agile methodology
Technologies
CRM, BI dashboards, AI platforms
Responsibilities
Coordinate local demand and document user stories; Execute local activation tasks including readiness checklists and data preparation; Organize and deliver user training and demos; Provide first-line support and manage issue logs during hyper-care; Track adoption signals and escalate risks; Ensure local compliance documentation and approvals; Act as point of contact for local authorities and regional teams.
Seniority
Senior, hands-on IC
