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Assoc. Dir , Field AI Product Success Lead

USA - Pennsylvania - North Wales (Upper Gwynedd)💼 Full-time💰 $142,400–$142,400🗓 2026-07-08 → 2026-07-31

Core

Lead product success strategy for Field Copilot, an AI platform equipping field-based employees with intelligent, data-driven support and immersive learning experiences to elevate execution in Human Health.

Role type

Associate Director, Product Success (AI Platform)

Builds

Field Copilot suite (intelligent, data-driven support and immersive learning experiences for field teams)

Domain

Healthcare / Human Health / Generative AI

Deliverable

production ML models | product features

Required skills

Product success strategy, adoption planning, change management, stakeholder engagement, data analytics, user feedback analysis, value realization, cross-functional leadership, regulated environment compliance, agile product environments

Preferred skills

Generative AI, digital adoption, business intelligence, UX design

Technologies

Generative AI, Business Intelligence (BI), Data Visualization

Responsibilities

Define and lead product success strategy for adoption, engagement, and value realization; serve as voice of field user to translate feedback into roadmap improvements; own adoption planning and market readiness including onboarding and training; partner with commercial, data, legal, and compliance stakeholders; establish product success measures and operating rhythms; develop reusable success playbooks; drive change management to embed tools into daily workflows; manage vendor contributions to success support.

Seniority

Senior, hands-on IC with strategic planning

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