Field Service Engineer 1
Core
Perform on-time and accurate Preventative Maintenance, troubleshooting, repair, and installation of medical equipment modalities.
Role type
Entry-level Field Service Engineer (IC)
Builds
Preventative maintenance schedules, repair outcomes, and customer service logs for medical equipment.
Domain
Healthcare technology / Medical equipment maintenance
Required skills
Preventative maintenance, equipment troubleshooting, basic repair, equipment installation, customer communication, administrative record keeping, parts ordering, on-call availability, physical lifting and mobility
Preferred skills
Multi-vendor training (Siemens, Phillips, Canon), Web applications, Microsoft suite
Technologies
Medical equipment modalities, Web applications, Microsoft suite
Responsibilities
Perform preventative maintenance on designated equipment, assist with equipment installation, execute basic troubleshooting and service repairs, communicate with customers to ensure resolution, maintain service logs and order parts, work on-call schedules, identify sales leads and promote revenue programs.
Seniority
Entry-level (1 year to answer calls independently)