Field Service Engineer (North FL, Southwest GA, Southeast AL)
Core
Provide region-based technical support for GE HealthCare surgery equipment to field engineers and customers in North Florida, Southwest Georgia, and Southeast Alabama.
Role type
Junior Field Service Engineer (Medical Equipment)
Builds
Preventative maintenance, installation assistance, and service repairs for surgical imaging equipment
Domain
Healthcare / Medical Imaging
Required skills
Preventative maintenance, equipment installation assistance, basic troubleshooting, customer communication, administrative record keeping, parts ordering, sales lead identification, competitor analysis
Preferred skills
OEC Surgery C-Arms technical capabilities
Responsibilities
Complete on-time and accurate Preventative Maintenance, FMIs, and ISIs; Assist experienced engineers with equipment installation; Perform basic troubleshooting and service repairs; Communicate with customers to ensure resolution and satisfaction; Maintain customer service logs and internal service records; Order repair parts and manage cycle times; Engage commercial counterparts to identify sales leads and assist with revenue programs; Answer service calls independently within one year of employment
Seniority
Junior, hands-on IC