Field Service Engineer 2
Core
Perform on-time preventative maintenance, troubleshooting, repair, and installation of medical equipment modalities in the field.
Role type
Field Service Engineer (IC)
Builds
Medical imaging and diagnostic equipment uptime and reliability
Domain
Healthcare Technology / Medical Devices
Deliverable
physical/clinical work
Required skills
Preventative maintenance, equipment troubleshooting, repair, installation, customer service, inventory management, regulatory compliance
Preferred skills
Web applications, Microsoft suite, competitor analysis, sales lead identification
Technologies
Web applications, Microsoft Office Suite
Responsibilities
Perform preventative maintenance on medical equipment, assist with equipment installation, execute basic troubleshooting and service repairs, maintain customer service logs and internal records, order repair parts, manage cycle times, communicate with customers to ensure resolution, recommend value-added services, engage with commercial counterparts for sales opportunities, comply with quality and safety regulations.
Seniority
Entry-level (Associate's/Bachelor's or 4+ years experience)
