Field Service Engineer 1
Core
Troubleshoot, install, maintain, and repair medical equipment in the field to ensure customer satisfaction.
Role type
Field Service Engineer (Medical Equipment)
Builds
Service repairs and preventative maintenance for designated medical equipment
Domain
Healthcare / Medical Devices
Required skills
troubleshooting, installation, maintenance, repair, preventative maintenance, root cause analysis, vendor management, regulatory compliance, equipment calibration, sales support, clinical staff training
Preferred skills
Six Sigma certification, analytical skills, competitor analysis
Technologies
Medical diagnostic and therapeutic equipment
Responsibilities
Perform basic troubleshooting, installation, maintenance, and service repair on designated equipment; complete preventative maintenance and field modification instructions; order and manage repair parts; maintain customer service logs and internal service records; communicate with customers to ensure resolution; maintain tools and test equipment; meet regulatory requirements; manage vendors' service delivery; participate in sales opportunities; train clinical staff on equipment
Seniority
Entry-level to Mid-level, hands-on IC