Field Service Engineer 2
Core
Perform preventative maintenance, troubleshooting, repairs, and installations of medical imaging equipment (mammography/X-Ray) in hospital settings.
Role type
Senior Field Service Engineer (Medical Imaging)
Builds
Maintains uptime and reliability of medical imaging modalities for healthcare systems
Domain
Healthcare / Medical Imaging
Deliverable
physical/clinical work
Required skills
Preventative maintenance, troubleshooting, equipment installation, customer escalation management, regulatory compliance, documentation, Microsoft Office, web applications
Preferred skills
Physical stamina (lifting up to 35 lbs, climbing, kneeling), long-duration standing/sitting
Technologies
Microsoft Office suite, Web applications
Responsibilities
Perform timely and accurate preventative maintenance on medical equipment; troubleshoot and perform moderately complex repairs; lead equipment installations and validations; serve as escalation point for customer concerns; manage customer relationships to drive satisfaction and revenue growth; adhere to hospital protocols and regulatory requirements.
Seniority
Senior, hands-on IC
