Senior Customer Service Engineer
Core
Maintain, repair, and refurbish Ultrasound Modality Equipment on customer sites, performing system-level troubleshooting and preventive maintenance.
Role type
Senior Customer Service Engineer (Medical Equipment)
Builds
Field service operations for GE HealthCare Ultrasound systems
Domain
Medical Technology / Healthcare
Deliverable
physical/clinical work
Required skills
Ultrasound Modality equipment maintenance, system-level troubleshooting, preventive maintenance execution, FMIs and PMS documentation, technical problem resolution, customer interface
Preferred skills
10+ years field experience in Ultrasound Modality, business acumen, conceptual knowledge of professional discipline
Technologies
Ultrasound Modality Equipment
Responsibilities
Maintain all models specific to Ultrasound Modality Equipment in the assigned area, complete administration tasks on time, ensure timely completion of FMIs and PMS inspections documentation, resolve issues using established procedures, collaborate with others to solve issues
Seniority
Senior, hands-on IC