Order Fulfillment Specialist
Core
Manage shipment processes, documentation, and compliance for outbound international orders to meet customer expectations.
Role type
Order Fulfillment Specialist
Builds
Outbound shipments and logistics documentation
Domain
International trade and supply chain logistics
Required skills
Export operations, freight forwarder coordination, international trade compliance, root cause analysis, record keeping, logistics optimization, Oracle Transportation Management (OTM), English, Spanish
Preferred skills
Supply chain management, import/export/customs expertise, Six Sigma Green Belt, Oracle order management, cross-cultural communication
Responsibilities
Coordinate supply chain efforts to meet customer expectations; Identify and follow up on Root Cause Corrective Actions for missed OTD/SCOT; Communicate BOP backlog status and recovery plans to leaders; Coordinate shipment delivery requirements with freight forwarders; Release international orders from distribution/manufacturing to forwarders; Complete required export documentation; Ensure processes comply with GEHC & Export regulations; Lead service and cost optimization projects; Use OTM to optimize transport modes; Use My Orders for daily customer communication.
Seniority
Individual Contributor