Lead Service Integrator (LSI)
Core
Lead Service Integrator responsible for enhancing service technology for Molecular Imaging systems, integrating customer data, and capturing product reliability, availability, maintenance, and safety parameters.
Role type
Senior IC service engineering lead (medical imaging)
Builds
Service product features, technical publications, training materials, and global parts availability strategies for Molecular Imaging systems.
Domain
Medical technology / Molecular Imaging (PET, SPECT, CT)
Deliverable
product features
Required skills
Service design concept development, requirements specification, FMEA, verification/validation, FRU strategy definition, field issue resolution, maintenance analysis, service metrics reporting
Preferred skills
Experience in multiple engineering positions, experience in medical systems, independent problem solving, self-learning
Technologies
Molecular Imaging systems, PET, SPECT, CT systems
Responsibilities
Develop service design concepts and features based on user needs; Specify CTQs and document service design; Ensure MI systems meet service requirements from install to maintenance; Set FRU strategies and interface with external organizations; Analyze field maintenance aspects and incorporate feedback into specifications; Drive service metrics analysis and improvements; Prepare service documentation.
Seniority
Senior, hands-on IC with team support responsibilities