Field Services Representative
Core
Provide direct technical service, installation, calibration, and preventative/remedial maintenance for Diagnostic Imaging and Clinical equipment in hospitals and clinics.
Role type
Field Service Representative (IC)
Builds
Maintenance service and repair for installed medical equipment
Domain
Healthcare / Medical Devices
Deliverable
physical/clinical work
Required skills
Preventative and remedial service, installation, calibration, troubleshooting, root cause analysis, parts cycle management, technical documentation, emergency response, sales support (contract renewals), hospital culture integration, advisory consulting
Preferred skills
GE Healthcare equipment servicing, multi-vendor experience, Diagnostic Imaging modalities experience, Life Support Systems experience, Biomedical Equipment service experience
Technologies
Diagnostic Imaging equipment, Clinical equipment, Test equipment
Responsibilities
Perform on-site technical service and repairs, manage repair parts inventory, maintain service logs and records, communicate daily with customers for resolution, calibrate tools and test equipment, participate in sales opportunities, liaise with account managers and technical teams
Seniority
Mid-level, hands-on IC
