LSI/LSSD
Core
Ensuring on-time delivery of service product features, technical publications, training, global parts availability, and service process validation across the full product life cycle.
Role type
Senior IC serviceability engineer
Builds
Serviceable medical devices and subsystems for global healthcare providers
Domain
Medical technology / Hardware engineering
Deliverable
product features
Required skills
Engineering design principles, serviceability analysis, design change review, field modification procedures, FRU strategy definition, quality systems compliance, service data analysis, cross-functional coordination
Preferred skills
NPI development experience, warranty and failure trending analysis, end-of-life program management
Technologies
None explicitly stated
Responsibilities
Translate global service needs into user requirements for product development; Analyze service metrics to define productivity improvements; Perform serviceability reviews on prototype and early manufacturing builds; Define procedures for field modifications, calibrations, and part replacements; Own product requirements related to serviceability and diagnosis; Set field replacement unit (FRU) strategies for New Product Introduction (NPI); Maintain quality systems compliance with GE policies; Collect and analyze service data including warranty and failure trends; Coordinate with supply chain and service teams for FRU delivery; Manage End of Product Lifecycle communication and data preparation.
Seniority
Mid-level, hands-on IC