Field Service Engineer 1
Core
Perform preventative maintenance, installations, troubleshooting, and repairs on medical equipment (MR, CT) in hospital settings.
Role type
Field Service Engineer (Medical Equipment)
Builds
Operational medical imaging and diagnostic equipment for healthcare systems
Domain
Healthcare / Medical Technology
Deliverable
physical/clinical work
Required skills
Preventative maintenance, troubleshooting, basic service repairs, equipment installation assistance, regulatory compliance documentation, customer relationship management, priority management
Preferred skills
MR and CT technical capabilities
Technologies
Web applications, Microsoft suite
Responsibilities
Perform timely preventative maintenance on medical equipment; troubleshoot and perform basic service repairs; assist with complex installations and repairs; engage with team members for customer solutions; maintain customer relationships and ensure timely communication; adhere to hospital protocols and documentation requirements; partner with sales to recommend value-added services; utilize escalation processes for corrective actions
Seniority
Entry-level to Mid-level, hands-on IC
