Application Specialist
Core
Drive clinical education, demonstration management, and training strategies for ultrasound products to support customer experience and commercial teams from pre-sale through post-implementation.
Role type
Senior clinical application specialist (ultrasound)
Builds
Product demonstrations, training programs, and clinical competency solutions for healthcare customers
Domain
Medical technology / Ultrasound imaging
Deliverable
product features
Required skills
Ultrasound applications expertise, Fetal Medicine, General Imaging, OB/GYN, Vascular Sonography, Cardiology, 2D/Doppler/color flow imaging, 3D/4D imaging, clinical workshop facilitation, CME delivery, webinars, hands-on training, market intelligence gathering, KOL relationship management, sales strategy support, problem escalation resolution, hybrid training model advocacy
Preferred skills
Applicable ultrasound certifications, experience in MNC environment
Technologies
Ultrasound systems (2D, Doppler, color flow, 3D, 4D)
Responsibilities
Demonstrate full range of ultrasound products during sales; coordinate and execute system training for customers and partners; monitor customer installations; support trade shows and conferences; assist sales team with strategies; build relationships with KOLs; penetrate competitive accounts; promote new product features and clinical techniques; resolve customer satisfaction issues and training requests; advocate for hybrid training models; maintain training records; conduct clinical activities like workshops and webinars
Seniority
Senior, hands-on IC