Field Service Engineer - SA
Core
Senior technical specialist installing, maintaining, and troubleshooting complex medical imaging systems (CT, Nuclear Medicine, PET) in hospitals and private practices.
Role type
Senior Field Service Engineer (Medical Imaging)
Builds
Medical imaging equipment installations, maintenance, and service solutions for healthcare providers
Domain
Medical Technology / Healthcare
Deliverable
physical/clinical work
Required skills
Advanced troubleshooting, root cause analysis, preventative maintenance, customer communication, technical leadership, mentoring, regulatory compliance, system integration knowledge
Preferred skills
Biomedical/Electronic Engineering background, subject matter expertise in multiple modalities, service improvement initiative leadership
Technologies
CT, Nuclear Medicine, PET, medical IT systems, computer hardware, operating systems, TCP/IP networking, wireless networks
Responsibilities
Install, configure, and commission medical equipment; diagnose and resolve complex equipment faults; perform advanced preventative maintenance; lead customer communications during escalations; coach and mentor less experienced engineers; manage workload based on customer impact and SLAs
Seniority
Senior, hands-on IC with mentorship responsibilities