Field Service Engineer 1- Seattle WA area
Core
Perform preventative maintenance, troubleshooting, repair, and installation of medical imaging equipment in the field.
Role type
Entry-level Field Service Engineer
Builds
Medical imaging equipment uptime and customer satisfaction
Domain
Medical Technology / Healthcare
Deliverable
physical/clinical work
Required skills
Preventative maintenance, equipment installation, basic troubleshooting, service repair, customer communication, administrative record keeping, parts ordering, regulatory compliance
Preferred skills
Web applications, Microsoft suite proficiency, competitor analysis, sales lead identification
Technologies
Medical imaging modalities, Web applications, Microsoft suite
Responsibilities
Perform on-time and accurate preventative maintenance on medical equipment; Assist experienced engineers with equipment installation; Execute basic troubleshooting and service repairs; Maintain customer service logs and internal service records; Order repair parts and manage cycle times; Engage with customers to recommend value-added services; Participate in sales opportunities and contract renewals; Comply with quality, EHS, and regulatory requirements.
Seniority
Entry-level (1-2 years experience or equivalent education)