Lifecycle Solution Leader - MR
Core
Develop and deliver clinical application support and training for GE MR customers and field engineers to increase satisfaction and fix times.
Role type
Senior clinical application specialist (MR)
Builds
Clinical application support processes and training programs for MR equipment
Domain
Medical Imaging / MRI
Deliverable
client delivery
Required skills
Clinical scanning proficiency on MR platforms, technical troubleshooting (Levels 1-3), post-sales issue resolution, process development, analytical thinking, complex data interpretation
Preferred skills
GE MR product experience, global communication, business acumen, conflict management
Technologies
Microsoft Office Suite
Responsibilities
Develop and deliver product training on software and equipment use; monitor customer installations to improve satisfaction; resolve post-sales clinical issues (Level 1-3 technical support); produce post-training reports and feedback; collaborate with remote service leaders on troubleshooting packages
Seniority
Senior, hands-on IC with travel