Senior Retail Assistant
Core
Deliver exceptional customer experiences and support day-to-day operations for retail and online offerings at premier game fishing destinations.
Role type
Senior retail assistant (customer service & operations)
Builds
Retail stores, online store, fishing events
Domain
Leisure & Outdoor (Game Fishing)
Deliverable
product features
Required skills
Customer service, stock management, cash handling, IT/system skills, communication, event support, sales
Preferred skills
Retail experience, supervisory experience, angling knowledge, purchasing experience, social media usage
Responsibilities
Deliver outstanding customer service, coach and train retail assistants, manage customer bookings and enquiries, maintain retail displays, support ecommerce growth, assist with stock control and purchasing, manage cash handling and reconciliation, support fishing competitions and events, deputise for the Retail Manager
Seniority
Senior, hands-on IC