Enterprise RCM Client Advisor
Core
Manage and report on revenue cycle management (RCM) operations for enterprise-sized medical practice clients to ensure KPI achievement and resolve billing issues.
Role type
Senior client-facing RCM operations manager
Builds
Revenue cycle performance and financial outcomes for large medical practices
Domain
Healthcare revenue cycle management
Deliverable
client delivery
Required skills
Medical billing and coding, physician practice management, insurance carrier knowledge (Medicare, HMO, PPO), data analysis with Excel, KPI reporting, client relationship management, problem-solving
Preferred skills
Medical billing and coding certification, experience presenting to executive leaders
Technologies
Excel (formulas, pivot tables, conditional formatting)
Responsibilities
Serve as primary point of contact for enterprise clients; conduct routine meetings to review business metrics and progress; resolve insurance and billing-related issues; manage end-to-end RCM processes and track KPIs; conduct audits to identify improvement areas; establish and manage Practice Performance Plans; analyze customer accounts to identify trends and implement solutions; participate in sales calls to demonstrate domain expertise.
Seniority
Senior, hands-on IC