RCM Client Advisor
Core
Client-facing role managing end-to-end revenue cycle management processes, analyzing A/R data, and ensuring KPI benchmarks for assigned medical practices.
Role type
Senior RCM Client Advisor (Client Manager)
Builds
Revenue cycle performance and client success for medical practices
Domain
Healthcare / Revenue Cycle Management
Deliverable
client delivery
Required skills
Revenue cycle management oversight, A/R data analysis, denial and coding trend identification, KPI reporting, medical billing/coding knowledge, practice management, insurance carrier knowledge (Medicare, HMO, PPO), advanced Excel, client relationship management, problem-solving
Preferred skills
RCM client-facing experience, physician practice management background
Technologies
Excel, ModMed software
Responsibilities
Serve as primary point of contact for RCM clients, analyze A/R data to identify trends and develop action plans, maintain client relationships to meet KPIs, resolve billing and insurance issues, establish and manage Practice Performance Plans, conduct audits and client meetings, collaborate with internal operations and global partners, escalate complex issues, stay updated on industry changes and software releases, participate in sales calls as needed
Seniority
Senior, hands-on IC