Service Technician
Core
Field service and maintenance of premium home appliances for private customers and small businesses.
Role type
Field service technician (home appliances)
Builds
Service visits and repairs for Miele products
Domain
Home appliances / Consumer electronics
Deliverable
physical/clinical work
Required skills
Electrical or automation mechanics training, fluid Swedish, problem-solving without manuals, customer needs identification, advisory on usage and maintenance, independent planning, B-license driving
Preferred skills
Experience with private customers, IT proficiency (MS Office), calm under stress
Technologies
MS Office
Responsibilities
Troubleshooting, servicing, and repairing Miele household products on-site; providing professional advice on usage, care, and maintenance; identifying customer needs and actively promoting additional products and accessories; planning and executing independent service visits with high quality and efficiency
Seniority
Individual contributor, field-based
