CareerPlan

Lead Digital Product Manager (Sr. Manager, Customer Identity & Access Management)

Canadian Head Office (It), CARemoteFull-time2026-10-16 → 2026-11-09
Remote

Core

Lead strategy and execution for enterprise customer identity and access capabilities (CIAM) within the Identity and Access Management (IAM) program.

Role type

Senior Manager, Digital Product Manager (CIAM)

Builds

Integrated identity and access solutions supporting enterprise security, digital experience, and transformation goals.

Domain

Insurance / Cybersecurity / Identity and Access Management (IAM)

Required skills

Digital product strategy, team leadership and coaching, cross-functional partnership, KPI definition and tracking, regulated environment operations

Preferred skills

Customer Identity and Access Management (CIAM) domain expertise, Ping Identity platform experience, large-scale enterprise technology environment experience, outcome-based delivery models

Technologies

Ping Identity

Responsibilities

Own end-to-end multi-year product strategy, translate strategy into measurable outcomes, lead and develop a team of Digital Product Managers, partner cross-functionally to deliver integrated journeys, manage dependencies across teams, communicate strategy and risks to senior stakeholders

Seniority

Senior Manager, hands-on leadership