Resident Care Manager (RCM) - Full Time (Evening & Night)(FT) - Hillcrest Place - Relocation Bonus Available
Core
Lead assigned clinical areas in a long-term care home to ensure safe, high-quality, and compassionate resident-centered care while managing program areas and quality improvement initiatives.
Role type
Senior clinical operations manager (long-term care)
Builds
Safe and compliant long-term care programs and resident care outcomes
Domain
Healthcare / Long-term care / Seniors services
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Registered Nurse licensure, clinical program management, risk mitigation, regulatory compliance, quality improvement leadership, team mentorship, EHR system proficiency
Preferred skills
Bachelor of Nursing, supervisory experience, second language proficiency, unionized environment experience
Technologies
Point Click Care, Point of Care, Microsoft Office Suite
Responsibilities
Manage assigned program areas per the Model of Care; Identify and manage risk and mitigation strategies; Monitor compliance with regulations and accreditation standards; Collaborate with interdisciplinary teams and families to optimize resident care; Lead quality improvement initiatives; Foster professional growth of team members through coaching and training; Uphold organizational values and ethics; Respond to resident and family feedback with empathy.
Seniority
Senior, hands-on IC with leadership responsibilities
