Creative Lead, Experiential Marketing
Core
Design high-impact brand moments and immersive experiences for Zendesk's flagship events (Relate, Showcase, AI Summit) across digital and in-person channels.
Role type
Senior Creative Lead (Experiential Marketing)
Builds
Cohesive design systems, visual principles, templates, and components for event architecture; memorable customer experiences for flagship events.
Domain
B2B SaaS / Experiential Marketing / Event Production
Required skills
Event branding, production processes, brand activations, cross-functional facilitation, strategic concept development, financial literacy, project management, generative AI tools, Adobe/Figma proficiency
Preferred skills
None explicitly stated as preferred
Technologies
Adobe Creative Suite, Figma, Google Workspace
Responsibilities
Own the design system for Zendesk's event architecture; Lead creative direction for flagship events; Partner with agencies from concept through execution; Mentor creative partners and guide best practices.
Seniority
Senior, hands-on IC with leadership responsibilities