Inside Auto Specialist - Nashville, TN (Hybrid)
Core
Assist customers following single or multiple vehicle auto losses by providing support throughout the claims process, including reviewing claims, managing resolution, and communicating with stakeholders.
Role type
Inside Auto Claims Specialist
Builds
Insurance claim resolutions for auto losses
Domain
Insurance / Auto Claims
Deliverable
client delivery
Required skills
Claims management, Stakeholder communication, Investigation, Negotiation, Documentation, Critical thinking
Preferred skills
Insurance claims processes knowledge, Digital tools proficiency
Responsibilities
Manage auto claims from start to finish, Communicate with policyholders and repair facilities, Assess claims and determine liability, Negotiate settlements, Document claim activity, Review First Notice of Loss details
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