Senior Staff Data Scientist
Core
Designing and developing machine learning and AI approaches to identify anomalous activity and security risks for Zendesk's AI features.
Role type
Staff Data Scientist (AI Security)
Builds
AI Security evaluation platform, detection models, and prevention strategies for customer safety.
Domain
AI Security, Fraud Detection, Anomaly Detection
Deliverable
production ML models
Required skills
Anomaly detection techniques, Statistical modeling, Large-scale data processing, Distributed computing (Spark, Snowflake), Python, SQL, AI-assisted programming, Unbalanced dataset handling, Sparsity management
Preferred skills
AI Red Teaming, Cybersecurity concepts, ML model monitoring in production, Guardrails and firewall models
Responsibilities
Run and develop AI Security evaluation platform, Analyze behavioral data to identify abuse patterns, Develop detection models using offline data, Improve spam detection accuracy, Collaborate on prevention strategies, Mentor technical teams, Stay current on AI Security trends
Seniority
Staff, technical leadership & mentorship
