Engineering Manager
Core
Lead a team of 10-12 engineers to oversee Zendesk product engineering teams, ensuring timely delivery and high code quality for customer experience software.
Role type
Engineering Manager (Software)
Builds
Zendesk customer experience software products
Domain
SaaS / Customer Service / Cloud Platforms
Deliverable
product features
Required skills
Technical leadership, team mentoring, system scalability, coding best practices, agile scrum, cross-functional collaboration, stakeholder management, performance coaching, technical strategy, cloud platform exposure
Preferred skills
Experience with React/Angular/JavaScript, Java/Ruby, AWS/Azure/GCP
Technologies
React, Angular, JavaScript, Java, Ruby, AWS, Azure, GCP
Responsibilities
Lead a team of 10-12 engineers through the project lifecycle, collaborate with Product/Design/Marketing to improve delivery, guide teams on technical challenges, champion engineering excellence, drive high-performance culture, conduct 1:1s for performance and growth
Seniority
Senior, hands-on IC with management responsibilities