EMEA IFM Platform Lead
Core
EMEA Regional Leader for Integrated Facilities Management (IFM), responsible for operational excellence, platform strategy, and client service delivery across the region.
Role type
Senior IC Facilities Management Regional Leader
Builds
Operational excellence in IFM services for occupier clients across EMEA
Domain
Commercial Real Estate / Integrated Facilities Management
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
Strategic planning, program development, outsourced facility management, asset management/CMMS platforms, MS Office Suite, high-level complex Facility and Engineering operations, client relationship management, team leadership and mentorship, risk and compliance governance, data governance and reporting, business intelligence and analytics adoption, maintenance operations governance, HSE standards compliance.
Preferred skills
Experience with FAMIS360 and Triana systems, AI and automation tools for operational decision making, cross-sell into adjacent service lines, succession planning.
Technologies
FAMIS360, Triana, MS Office Suite, AI tools, analytics platforms
Responsibilities
Develop and execute IFM platform strategy and operating model for EMEA; monitor account health, SLA/KPI performance, and intervene on at-risk accounts; lead regional operational reviews and escalation routes; act as senior subject-matter authority for EMEA pursuits and solution design; drive adoption of AI, automation, and digital tools for data governance and performance measurement; lead Maintenance Operations function and govern RSM provision; ensure compliance with HSE standards and regulatory obligations; lead, develop, and mentor direct and matrix teams across EMEA.
Seniority
Senior, hands-on IC with regional leadership scope