Duty Manager - Technical
Core
Managing technical services operations, vendor compliance, and site maintenance activities for client facilities.
Role type
Senior IC facility management technical manager
Builds
Operational continuity for client facilities via engineering, HVAC, electrical, and maintenance services
Domain
Commercial real estate / Facility Management
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Vendor management, SLA compliance, PPM scheduling, incident reporting, client relations, team leadership, data analysis
Preferred skills
Process improvement, shift roster management, training coordination
Technologies
BMS, HVAC, STP, Lifts, DG, Electrical systems
Responsibilities
Close helpdesk complaints and requests per SOP, manage sub-vendors to ensure SLA compliance, coordinate PPM and breakdown maintenance activities, prepare engineering reports and incident documentation, schedule and control site activities including vendor access, lead and train the M&E vendor team
Seniority
Senior, hands-on IC
