Director of Clinical Services
Core
Strategic leader setting direction for clinical services, driving performance and adoption of clinical solutions across client engagements to support value realization and retention.
Role type
Director of Clinical Services (Strategic Leader)
Builds
Clinical services strategy, optimized workflows, and scalable solutions for healthcare clients
Domain
Healthcare / Clinical Operations / Revenue Cycle Management
Deliverable
client delivery
Required skills
Clinical expertise (BSN required), Strategic planning, People leadership, Cross-functional collaboration, Data-informed decision making, Change management, Stakeholder influence, Risk management, Process optimization
Preferred skills
Master's in Nursing, Clinical Credentials (CCDS, CCS, CDIP, CCM, ACM), Healthcare technology/AI platform experience
Technologies
Cloud-based healthcare payments platforms, AI-enabled platforms
Responsibilities
Sets clinical services strategy aligning operations with organizational goals; Influences product direction and roadmap based on clinical insight; Leads and develops teams of Clinical Managers and Consultants; Analyzes client workflows and performance trends to drive improvement; Serves as escalation point for complex client issues; Partners with Product, Technology, and Data Science teams; Manages functional budgets and resource allocation.
Seniority
Director, Senior Leadership