Network Operations Technician (Tier 3)
Core
Supervising telecom fibre deployment, vendor work, and day-to-day network operations across the Data Centre campus, including responding to fibre breaks and network incidents.
Role type
Senior IC network operations technician (fibre/data centre)
Builds
Maintains continuity of critical fibre links and ensures operational stability of data centre infrastructure
Domain
Data Centre / Telecom / Physical Infrastructure
Deliverable
physical/clinical work
Required skills
Fibre splicing, reading technical drawings and wiring diagrams, troubleshooting hardware and connectivity issues, operating OTDRs and power meters, supervising vendor work, adhering to SOPs and MOPs
Preferred skills
ITIL certification
Technologies
OTDRs, power meters
Responsibilities
Supervise and report on telecom fibre deployment progress; Monitor high-risk fibre route activity and supervise vendor work; Respond to network incidents and physically repair dark fibre breaks; Conduct preventive inspections and routine equipment checks in core/supercore rooms; Assist network engineers with troubleshooting and root cause analysis; Maintain on-call standby coverage and provide overtime support for after-hours incidents
Seniority
Senior, hands-on IC with team leadership responsibilities