Site / Account Manager
Core
Lead day-to-day facilities management operations for a Tier III data centre, serving as the primary client-facing lead for service delivery, compliance, and team performance across Hard Services, Soft Services, Security, and Management Reporting.
Role type
Senior Site/Account Manager (Facilities Management)
Builds
24/7/365 critical infrastructure operations aligned with SLAs/KPIs
Domain
Data Centre / Critical Infrastructure
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Tier III data centre FM operations, stakeholder relationship management, incident response leadership, PPM and asset management, vendor and subcontractor management, HSE and emergency response planning, SOP/MOP/EOP governance, change management, team development and mobilisation
Preferred skills
M&E systems knowledge, BMS/EPMS and CMMS platform expertise, Uptime Institute Tier III standards familiarity, ISO/IEC 27001 and ISO/IEC 20000 knowledge, Thai language skills
Technologies
CMMS, BMS, EPMS
Responsibilities
Manage client relationships, governance, and escalations; Lead and develop the on-site FM team; Own maintenance and systems oversight including PPM delivery; Establish and govern operational standards; Manage vendors and subcontractors; Champion HSE excellence and operational readiness
Seniority
Senior, hands-on IC with strategic account oversight