Director, Supplier Performance & Relationship Management
Core
Develop and execute a global strategy to optimize supplier performance and relationships across diverse procurement categories (goods, services, capital, technology, facilities management) to enhance asset results and reduce total cost of ownership.
Role type
Director, Supplier Performance & Relationship Management (SPRM)
Builds
Global SPRM Centre of Excellence, governance frameworks, performance scorecards, and risk-integrated supplier lifecycle programs
Domain
Commercial Real Estate (CRE) / Facilities Management (IFM) / Global Procurement
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Global procurement strategy, supplier lifecycle management, risk governance, change management, stakeholder engagement, data analytics, regulatory compliance (CSDDD, LkSG, Modern Slavery Act), program ownership
Preferred skills
Experience in indirect procurement, category literacy in IFM/professional services/technology, CRE/real estate services sector background, senior leadership in SPRM
Technologies
Performance scorecards, B2B 360 view dashboards, supplier risk tiering tools, executive business review (EBR) platforms
Responsibilities
Benchmark leading SPRM practices across sectors; shape multi-year global SPRM strategy; build globally aligned SPRM program to reduce fragmentation; drive enterprise-wide change management; create governance structure embedding responsible sourcing; equip teams with playbooks and decision-support tools; lead development of performance scorecards and continuous improvement processes; define and own SPRM KPI framework and reporting cadence
Seniority
Director, enterprise leadership