Service Technician - QLD
Core
Field service role performing repairs and fault diagnosis on premium domestic appliances in customer homes.
Role type
Field service technician (whitegoods)
Builds
Repairs and maintenance for Miele domestic appliances
Domain
Home appliances / Whitegoods
Deliverable
physical/clinical work
Required skills
electrical fault-finding, mechanical fault-finding, problem-solving, independent work management, time management
Preferred skills
gas licensing, refrigeration licensing, whitegoods experience, mobile technology systems experience
Technologies
mobile technology systems
Responsibilities
Carry out quality service repairs and fault diagnosis on Miele domestic appliances in customer homes, Manage allocated jobs efficiently to achieve strong first-time-fix results, Complete service documentation, invoices and payment processing accurately, Maintain van stock, tools and company equipment, Resolve customer concerns in the field and escalate technical issues where required, Stay up to date with technical knowledge, product training and evolving technologies
