Service Consultant
Core
Managing and optimizing platform stability, integrations, security, and operational efficiency for critical vended software across Windows and Linux systems.
Role type
Senior Infrastructure Solutions Engineer Lead Consultant
Builds
Enterprise software platforms and infrastructure solutions
Domain
Enterprise IT Infrastructure / Platform Engineering
Deliverable
production ML models | product features | dashboards & analysis | infrastructure
Required skills
Linux/Windows enterprise environment support, PowerShell scripting, UNIX/Linux shell scripting, datacenter technologies (networking, firewall, database, virtualization), SSL certificate management, Datadog/observability tools, Apache Tomcat administration, Java-based systems, SSO technologies, batch processing environments, change management, vendor engagement
Preferred skills
Cloud or hybrid infrastructure environments, strategic collaborations, solution engineering
Technologies
PowerShell, Linux, UNIX, Datadog, Apache Tomcat, Java, SSO
Responsibilities
Collaborate with internal teams and external vendors to resolve issues and implement solutions; Design environment sizing, application deployment, disaster recovery, and architecture direction; Develop and maintain application infrastructure roadmaps; Monitor environment/tool status, performance, and capacity using dashboards; Provide technical leadership and coach junior engineers; Participate in on-call rotation for scheduling package support
Seniority
Senior, hands-on IC with leadership responsibilities
