Source-to-Pay Strategic Support Associate
Core
Entry-level support role executing defined Source-to-Pay (S2P) lifecycle tasks for Specialty Care and R&D organizations in a regulated environment.
Role type
Junior S2P operational support associate
Builds
Accurate vendor records, processed requisitions, resolved invoices, and maintained system data for North America deployment
Domain
Procurement operations / Source-to-Pay lifecycle / Regulated healthcare environment
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Data entry, document management, basic report preparation, ticket logging, three-way match validation, escalation handling, system navigation
Preferred skills
GxP-regulated environment exposure, procurement/finance operations background, Microsoft Office proficiency
Technologies
Coupa, SharePoint, SHIFT, OneSupport, Microsoft Office Suite
Responsibilities
Perform vendor data entry and record maintenance; file and version-control contract documents; log and route S2P requests; process vendor onboarding/offboarding tickets; resolve assigned invoice issues and aging reports; execute routine transactions in Coupa and SHIFT; prepare basic reports and trackers; escalate complex or non-routine issues to supervisors
Seniority
Entry-level, supervised execution
