Software Customer Quality Engineer
Core
Managing customer relationships at manufacturing facilities, overseeing field quality, and ensuring software quality for hardware products.
Role type
Automotive Software Quality Engineer
Builds
Software quality assurance for hardware products and manufacturing partner software
Domain
Automotive industry + Software Quality Engineering
Deliverable
client delivery
Required skills
8D problem solving, IATF16949/ISO9001 standards, ASPICE, APQP, manufacturing statistics, automotive electrical architecture, communication protocols, change management, PPAP activities, defect analysis, testing equipment development
Preferred skills
Microsoft software products knowledge, travel availability
Technologies
8D tools, IATF16949, ISO9001, ASPICE, APQP
Responsibilities
Manage customer line and field claims, support change management and PPAP activities, collaborate with engineering teams on software defects, lead resolution of quality issues at customer sites, review lessons learned from previous issues, cooperate with manufacturing partners, develop action plans to meet customer requirements, support field and warranty claims
Seniority
Mid-level, hands-on IC
