Department Lead
Core
Lead department functions for Dry, Disposables, Culinary Equipment, and fresh departments in a retail food store, ensuring inventory, presentation, and customer service.
Role type
Department Lead (Retail)
Builds
Departmental sales and customer experience in a grocery/food retail environment
Domain
Retail / Food & Beverage
Deliverable
product features
Required skills
Inventory management, customer service, staff training and coaching, opening/closing procedures, safety compliance, physical stocking and lifting
Preferred skills
Freight handling, business decision-making, adaptability, commercial acumen
Technologies
Computer, word processing, email, internet software
Responsibilities
Ensure proper inventory levels and complete daily orders; maximize sales through customer service and freshness standards; train and motivate staff; maintain appealing presentation and pricing; open and close the store in the absence of management; ensure a safe work environment; perform physical stocking, shelving, and cleaning duties.
Seniority
Individual Contributor, Lead level