Department Lead
Core
Lead department functions for Dry, Disposables, Culinary Equipment, and fresh departments in a retail food store, ensuring inventory, presentation, and customer service.
Role type
Department Lead (Retail)
Builds
Departmental sales and customer experience in a retail food store
Domain
Retail / Food & Beverage
Deliverable
product features
Required skills
Inventory management, customer service, staff training and coaching, opening/closing procedures, safety compliance, physical stocking and lifting
Preferred skills
Freight handling, business decision making, adaptability, commercial acumen
Technologies
Computer, word processing, email, internet software
Responsibilities
Ensure proper inventory levels and complete daily orders; maximize sales through superior customer service and freshness standards; train and motivate staff; maintain appealing presentation and pricing; open and close the store in the absence of management; ensure a safe work environment; perform physical stocking, shelving, and cleaning duties.
Seniority
Individual Contributor, Lead level