Dispatcher
Core
Coordinate driver assignments, shuttle and trailer/tractor/backhaul logistics, and resolve service issues to ensure proper distribution service.
Role type
Night Dispatcher (Logistics)
Builds
Distribution service for customers
Domain
Food distribution / Transportation logistics
Required skills
Driver assignment coordination, route reassignment, Hours of Service compliance, vehicle inspection, incident reporting, proof of delivery verification
Preferred skills
Prior dispatcher experience, DOT Hours of Service Regulations knowledge, geographic delivery area knowledge
Technologies
Omnitracs, Proof of Delivery scanner, Microsoft Word, Excel, Access, Outlook
Responsibilities
Coordinate driver activities and shuttle assignments to resolve service issues and minimize overtime and downtime. Escalate service failures (late dispatch, breakdowns) to managers and sales force. Coordinate trailer, tractor, and backhaul assignments. Visually inspect driver appearance and PPE. Notify safety specialist in case of accidents or injuries.
Seniority
Entry-level to Mid-level, hands-on IC