CareerPlan

Technical Program Manager, Software Operations

Boston, MAFull-time$118k2026-09-21 → 2026-11-10
Hybrid · United StatesNo visa sponsorship

Core

Design, build, and improve operating systems, workflows, and tools for the software development organization to enhance engineering productivity and autonomy.

Role type

Technical Program Manager (Software Operations)

Builds

AI-enabled software development lifecycle, scalable operational processes, and engineering metrics systems.

Domain

Software Engineering / Developer Productivity / Platform Operations

Required skills

Software development lifecycle management, process improvement, engineering metrics analysis, automation design, stakeholder communication, data-driven decision making

Preferred skills

AI agent development, workflow automation, API integrations, Python/SQL/JavaScript, engineering effectiveness frameworks (DORA, SPACE), CI/CD, Agile, cloud services

Technologies

Jira, Confluence, GitHub, CI/CD platforms, AWS, Python, SQL, JavaScript, AI tools (Claude Code, GitHub Copilot, Cursor)

Responsibilities

Design and improve processes and tools across the software development organization; Build AI-enabled SDLC using automation and APIs; Develop engineering metrics and feedback systems; Define planning and execution mechanisms for autonomous teams; Identify friction and implement process improvements; Turn manual processes into scalable systems; Evaluate operational changes using data.

Seniority

Mid-Senior, hands-on IC