Mail Services Clerk I
Core
Staff the Medical Center Post Office customer service windows and provide front-line support for postal, shipping, and mail distribution services.
Role type
Mail Services Clerk
Builds
USPS postage and postal products, private carrier shipping services, package store products, and mailbox rentals
Domain
Higher Education / Postal & Logistics
Deliverable
product features
Required skills
Cash handling, Point-of-sale transactions, Mail sorting and distribution, Package receipt and delivery, Customer service, Inventory management, Basic math calculations
Preferred skills
Microsoft Office proficiency, Keyboarding 25 wpm, Lifting up to 50lbs, Operating scales and cash registers
Technologies
Cash registers, Scales, Specialized price-shopping software, Electronic package tracking system, Microsoft Office (Word, Excel)
Responsibilities
Conduct retail transactions for postage and shipping services; Maintain and reconcile cash drawers and postage stamp inventories; Answer customer inquiries and resolve complaints; Receive, verify, and process incoming packages; Sort and distribute department and student mail; Maintain workspace cleanliness and organization.
Seniority
Entry-level, 1 year experience