CareerPlan

Crisis Specialist

Rochester - NY, USFull-time2026-10-16 → 2026-11-09

Core

Professional member of a mobile crisis team serving complex mentally ill patients in crisis across Monroe County, NY, providing on-site support, resource linkage, and care plan implementation.

Role type

Mobile Crisis Specialist (Clinical Support)

Builds

Community-based crisis interventions and care transitions for psychiatric patients

Domain

Behavioral Health / Mental Health Crisis Services

Required skills

Crisis intervention, patient advocacy, care plan implementation, community resource coordination, family support, treatment plan monitoring, documentation, interdisciplinary collaboration

Preferred skills

Bilingual (Spanish or Vietnamese), fluent in American Sign Language

Technologies

N/A

Responsibilities

Respond to mental health crises at off-site locations (homes, group homes); interview patients and families; facilitate referrals to community agencies and services; monitor patient progress and compliance with treatment plans; assist with Medicaid and social service applications; coordinate transitions to designated placements; document patient contacts and progress; participate in on-call rotations and quality improvement activities

Seniority

Mid-level, hands-on IC