Boat Service Manager
Core
Manage daily operations of the Boat Service area including inventory, service, warranty, rigging, delivery, and parts activities for Bass Pro Shops or Free-Standing Stores.
Role type
Retail service department supervisor
Builds
Service and parts sales, inventory management, and customer delivery experiences
Domain
Retail boating and marine services
Deliverable
product features
Required skills
Inventory control, scheduling, staff supervision, warranty claims processing, customer service, financial goal tracking, inventory management systems
Preferred skills
Supervisory experience in retail boating or similar industry
Responsibilities
Provide daily direction to service associates, schedule and assign work orders, manage unit and parts inventories, ensure timely warranty claim submissions, coordinate special events like boat shows, coach and train associates, resolve customer and associate issues
Seniority
Mid-level supervisor