Service Specialist
Core
Assists in Service Department operations including unit inventory, pre-delivery inspection (PDI), delivery orientation, and warranty repairs for boats, motors, trailers, and ATVs/UTVs.
Role type
Service Specialist (Retail/Dealership Operations)
Builds
Unit delivery experience, service repair documentation, and parts sales support
Domain
Marine retail and service
Deliverable
product features
Required skills
Inventory management, PDI inspection, customer service, data entry, parts handling, warranty policy knowledge, documentation preparation
Preferred skills
Math calculations, physical lifting, outdoor work tolerance
Technologies
Dealership Management data entry system (IDS)
Responsibilities
Conduct final PDI and inspect unit detailing; assist customers with service/warranty repairs and parts sales; maintain unit inventory status and physical counts; prepare delivery documents and explain unit operation to customers; assist with work order creation and payment reconciliation.
Seniority
Entry-level, general supervision
